Returns, Refunds, and Exchanges
Our policy lasts 30 days. If 30 days have gone by since the date of purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To process your return, we require a receipt or proof of purchase and a note detailing the reason for your return placed within your return package. You will be responsible for shipping costs. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase.
A lot of our items (Clothing, accessories, phone cases, etc.) are printed to order meaning we do not keep an inventory, because of this we cannot offer an outright exchange. If you would like a different size or color, you may return your item for store credit. To process your exchange, we require a receipt or proof of purchase and a note detailing the reason for the exchange placed within your return package.
To cancel an order, you must let us know within 12 hours of when the order was placed. We will do our best to cancel any orders after this period but once production begins for print on demand products we can no longer cancel the order as the item is already being manufactured.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Lost, stolen or disposed by courier package
Our store is not responsible for packages that get lost, stolen or disposed of by courier. For more help on the matter please contact the shipping carrier.
If you wish to request a refund or return or exchange for your purchase, please contact us at email@example.com.